Regardless of the fact that the web hosting service provided by the different companies is approximately the same, every provider has a customized platform with its own tweaks and ways to accomplish particular things. That’s the reason why, an extensive knowledge base would be extremely helpful both for persons with zero prior experience and for technically seasoned users who will eventually learn how particular operations are accomplished, but will lose valuable time meanwhile. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users a lot of time and efforts. The consequence is more satisfied clients, since they can swiftly find the information they’re searching for, and a whole lot less work for the customer support staff members, because usually the majority of the queries and problems that customers have are already included in the knowledge base. Provided that the articles themselves are written well and encompass more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we offer come with an extensive knowledge base where you can find everything you need to know with regard to your hosting account. Whether you desire to create a brand-new MySQL database, to redirect a domain using an .htaccess config file or to create an email address on your desktop PC or phone, you can just read our help articles and all the information that you require will be there. When you open a particular section of your Hepsia Control Panel, you will see articles that pertain to the functions that can be accessed through it. In case you prefer to check the entire article list and get informed about all the features that Hepsia offers, or simply to read generic information about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any complication that you might bump into, but in case you don’t find what you want, you can always get in touch with us, as our help desk support team members are on duty 24-7.