Q: What exactly does web site migration mean and what does it involve?
A: The web site migration service that we are offering is free (to a certain extent). We will transfer your website(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can lead to lost data and unwanted downtime. For this reason, we’ll accomplish all that for you for free!We’ve got skilled administrators whose primary responsibility is to make sure that your site functions precisely as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–built sites, as well as sites that are based upon well–known apps such as Joomla™ and WordPress.
Q: How much time will it take for my site to be transferred over to your platform?
A: We strive to carry out all web site migrations ASAP. Still, we do not have a fixed time frame for web site migrations. There are several facets that you have to take into account – the very size of your site and the workload of our web site migration staff, etc. We always try to accomplish each migration in less than 48 hours. With smaller–sized sites, our team typically manages to finish within 24 hours.
Q: My personal privacy is vital to me. What data do you need to have?
A: Yes. We will require the name of the web site that you wish us to migrate. We will also need a way to log into your old hosting account so that we can get the files pertaining to your web site.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will my site be unavailable during the migration?
A: No. Your site will remain visible online during the transfer. Once everything is completed on our end, we will notify you so that you can preview it and check for problems. If everything is alright, all you will need to do is update your domain name’s DNS records.
Q: Will my current web hosting provider discover that I’m leaving them?
A: Nah. Apart from your login credentials for the Control Panel, we do not need anything. We will never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any web hosting provider or any Linux–driven hosting platform provided that we can access the Control Panel and there is FTP access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.